You may use any email address for this option however, if at some point you plan to use the social login option to log in, please ensure you are using the same email address with which you created the Harmony account. Logging into Harmony Log into Harmony with email "This App Received" will show the email ID that was created for your Harmony account.Īdditionally, you will need to make sure email forwarding (Forward To) is turned on and has your correct email to receive the password reset email from Harmony. How to view your email ID if you choose the "Hide my Email" Option: You will need to use this email address to recover your password. This can happen if you choose the "Hide My Email" option when creating your Harmony account as Apple will create and send a unique, random email address to Harmony. I used my Apple ID email to sign into Harmony but I am getting a "No account found with that email ID" error when trying to reset my password We highly recommend that you use a valid email address when creating a Harmony account because if you want to use a new device, factory reset your device or uninstall and reinstall your Harmony App an email verification will be sent to that email in order to login. Alternatively, if you remember the login credentials, you can visit MyHarmony Desktop Software or the iOS/Android version of the Harmony App to change your email account to an accessible email so you can proceed with the confirmation process. In these cases, you can use the option “I don’t have access to my email” to change your email address. I can’t confirm my email with Logitech because I can’t access that email accountįor one reason or another the email that was used to create your Harmony account may not be accessible to be confirmed. You'll see the MyHarmony Desktop Software in the list of installed applications on the right panel. Select Applications from the left panel.Open a finder window by clicking Finder from the dock.Alternatively, you can access the MyHarmony Desktop Software from the desktop in Desktop Mode. On Windows 8/8.1, you can access the MyHarmony Desktop Software by navigating to Apps view.On most Windows machines, you can access the MyHarmony Desktop Software through the shortcut on your Desktop or by searching for MyHarmony App.How to find the MyHarmony Desktop Software after downloading If you’re using the email login then you can perform a password reset to set a new Harmony account password after which you may log in with it. If you’re trying to login with the wrong login method, you will receive an email informing the login method you’ve tried and the actual login method you should use. You should use the social login option to login to the account. If you used social login to sign into an existing Harmony account with the same email address, then it is not possible to use the email option to log in to your account. Once complete, you'll be redirected to your Harmony account.įAQs My original password no longer works Otherwise, Harmony will prompt you to sign into your social login account. If you're already logged into your social login account on your device, Harmony will recognize this and verify that this is the account you wish to use. If you've already set up a social login account using an email that's different from the email address associated with your Harmony account, you'll want to update the email address associated with your Harmony account in order to use the social login account option.įrom the login screen, tap your choice of social login. Log into Harmony with Social Login Accounts If you'd like to change the email address associated with your Harmony account, you can do so at any time by following the instructions provided on our changing your user email or user ID article. It will take to Logi ID page in a browser, enter the credentials to log in to your Harmony account. Followed by HARMONY SETUP > ADD/EDIT DEVICES & ACTIVITIES. If you’re using the Harmony mobile app, then tap the MENU icon in the upper left corner. Once complete, you'll be redirected to your Harmony account. On the login screen, you'll be prompted to enter your email credentials. On MyHarmony Desktop Software, click Login / Signup, it will open Logi ID page in a browser. You may check the software or app to see what is currently supported. NOTE: Additional social logins may be supported in the future. Social Login accounts currently supported: The social login option available will depend on the platform you choose. Social login options are available for all Harmony platforms including MyHarmony, Harmony Desktop, and Harmony App for Android and iOS. This means if you want to start using the email option again to log in, you'll need to reset your password. For security purposes, if your Harmony account has an unconfirmed email address, your password will be reset the first time you log in using Facebook or Google.
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